Title: IT Engineer/Technician/Systems Administrator
Skills: IT, solid troubleshooting and problem solving
Term: Full time
Length: Permanent
Evaluation Period: 90 days
This position includes the following responsibilities:
- Be able to multi-task with attention to details and priorities.
- Ability to manage multiple priorities and deadlines without direct supervision.
- Clearly and effectively communicate with customers on various levels (consulting, support, phone troubleshooting, etc).
- Apply mathematical, logical, and technical skills to make accurate estimates with estimated work breakdown.
- Assist with IT systems/components selection and research.
- Installation of new hardware and software: Servers, network gear (routers, firewalls, etc), desktops, peripherals (printers, all-in-ones, etc), software (client/server and desktop based), etc.
- Maintenance of software/hardware/network.
- Ability to quickly and efficiently troubleshoot and fix various problems with hardware/software/network.
- Be able to resolve "new" and "unknown" problems, as IT changes daily, with correct troubleshooting approach and intimate knowledge of IT systems and how they function.
- Must be able to deal with deadlines. Ability to work overtime on occasion is highly desired.
Requirements:
- Formal IT education is desired, but not required.
- Min. 3 years of professional experience configuring, supporting, and fixing complex IT environments.
- Experience working with non-technical end users; proficiency translating business requirements into technical specifications and back.
- Working knowledge of windows operating systems (desktop and servers), Exchange, active directory, dns, firewalls, network security, policies, etc.
- Proven technical verbal/writing skills; strong knowledge of current IT methodologies, standards, and terminology; proven ability to prepare labor/material quotes and identify key points for proposals
Suitable combination of education and experience acceptable.
To apply, please email your resume at jobs@texrus.com or fax 907-563-2948.
Tex R Us is an Equal Opportunity Employer.
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